We are currently seeking a highly skilled individual with at least 10 years of experience to assume the position of “Head of Account & Project Management”.
This role is pivotal in ensuring the successful delivery of projects while maintaining client satisfaction and upholding our agency's standards of excellence.
The Role:
- Provide strategic leadership and guidance to our team of account and project managers,
- Cultivate and maintain strong client relationships, serving as the primary point of contact for key accounts and addressing any concerns or feedback in a timely manner,
- Oversee the execution of all projects in the agency including large-scale web development projects, production projects, branding projects, technology projects and work closely with creative teams and software engineers to ensure adherence to project objectives and timelines,
- Utilize advanced project management techniques to accurately estimate project timelines and manage resource requirements,
- Participate actively in the core management team, contributing strategic insights and helping shape the future direction of the agency.
The Person:
- A proven leader with a minimum of 10 years of experience in a similar role within a creative agency.
- A university degree in a relevant field and excellent knowledge of English language.
- Demonstrated experience in key client management, digital project management, budgeting and outsource management.
- A considerable experience on team management and motivation, with good problem-solving skills and high and positive energy.
- Proficiency in Office programs and task management platforms such as ClickUp, Asana, etc.
- Competence in managing creative project practices, complex web development projects and web technologies is a prerequisite for this role.
- An inherent interest in emerging technologies within the sector, including AI, data analytics, and other innovative tools and methodologies.
- A very strong work ethic, good prioritization, time management and attention to detail skills.